Security Update Commitment

← Product Security

SleepEngine™ Puck (model SE-EU-003) — how long Cambridge Sleep Sciences Ltd provides security updates, and what they cover.

Minimum security update period

Until at least 30 June 2031

ProductSleepEngine™ Puck
ModelSE-EU-003
ManufacturerCambridge Sleep Sciences Ltd (company no. 12401790)
Registered office115b Innovation Drive, Milton, Abingdon, England, OX14 4RZ
Version1.0  ·  Effective 8 June 2026

Security update period

Cambridge Sleep Sciences Ltd will provide critical security updates for the SleepEngine™ Puck, model SE-EU-003, until at least 30 June 2031.

This means that, during the stated period, Cambridge Sleep Sciences Ltd will assess reported and identified security vulnerabilities affecting the product and, where appropriate, provide security fixes through app updates, device software updates, server-side controls or other suitable remediation routes.

What is covered

  • The SleepEngine™ Puck hardware identified as model SE-EU-003.
  • Associated SleepEngine mobile applications used to pair with, configure or control the product.
  • Device update mechanisms and associated update metadata/services operated by Cambridge Sleep Sciences Ltd.
  • Security issues affecting pairing, device control, update delivery, account access or protection of credentials.

What users should do

  • Keep the SleepEngine app updated through the relevant app store.
  • Keep the product connected as instructed so that updates can be delivered where required.
  • Use strong account passwords and do not share account credentials.
  • Report suspected security issues to security@sleepengine.com.

After the minimum update period

Before 30 June 2031, Cambridge Sleep Sciences Ltd may extend the security update period and publish an updated support commitment. If support is extended, the updated date will be published on this page.

Related Vulnerability Disclosure Policy → How to report a security vulnerability in the SleepEngine™ Puck and how we respond.

Cambridge Sleep Sciences Ltd  ·  SleepEngine™ Puck SE-EU-003  ·  PSTI documentation  ·  Version 1.0, effective 8 June 2026.